CRM & ERP Solutions from ALEEDEX Services

ALEEDEX is a line of familiar, adaptable enterprise resource planning (ERP) and customer relationship management (CRM) Solutions. ALEEDEX Solutions automate and streamline financial, business intelligence, and supply chain processes in a way that can help you drive business success.

CRM & ERP Solutions from ALEEDEX Services

The experienced team of professionals from Aleedex Services can help you build and optimize a Aleedex based sales and service productivity or operational ERP solution tailor-made for your organization. CRM & ERP Solutions from ALEEDEX Services fall into four categories:

Customer Care: Enhance customer care request management and improve service-to-sales agility by integrating ALEEDEX CRM into existing systems.

Sales Productivity: Improve CRM systems and processes, and give sales and marketing the tools they need to access and share information quickly and effectively, whether in the office or on the road.

Extended CRM: Extend your CRM capabilities through a unified software architecture with common, pre-integrated components and development tools built on ALEEDEX CRM.

Operations ERP: Leverage industry-specific functionality to deploy, integrate, and optimize ALEEDEX AX for operational ERP needs, based on your unique business processes or workloads.

HRIS (The Business Context)

The human resource management (HRM) functions involve the recruitment, placement, evaluation, compensation and development of the employees of an organization. The goal of human resource management is the effective and efficient use of human resources of a company.

Thus HRIS is designed to support (1) planning to meet the personnel needs of the business (2) development of employees to their full potential and (3) control of all personnel policies and program.

Today many organizations have gone beyond the traditional personnel management functions and have developed human resource information systems (HRIS) that also support (1) recruitment selection and hiring (2) job placements, (3) performance appraisals, (4) employee benefits analysis, (5) training and development, (6) health, safety and security.

A survey was conducted in 2008 among high performing and low performing firms in many countries to find out the effectiveness of HR practices. Interestingly all of the high and low performing firms had HR deliveries (staffing, performance appraisal, training e.t.c) and similar qualified HR managers. The study found out that HR deliveries alone cant help the organization to succeed, but when the HR practices/deliveries are aligned with the firms business processes then it adds some value to the organization. Therefore an understanding the entire business context is the pre-requisite for developing an HRIS diagram.